I AM HAVING ISSUE WITH NO SOUND ON MY GALAXY S8 PHONE - HOW DO I FIX THIS?
This issue is caused by the dual Bluetooth audio output setting. Please first toggle OFF dual audio output in your Galaxy's Bluetooth settings. Then make sure both earphones are paired but only one is connected in your Bluetooth list, put them both in ears, re-start music player and then you will get audio in both earphones.
WHAT BATTERY LIFE CAN I EXPECT WITH EARIN M-2?
With Earin M-2, you can get up to 4 h of play time in stereo mode, if paired to both earphones separately in the Bluetooth list. If you experience lower play time in stereo mode even though you are paired to both earphones, please check what firmware version you have in the About page in the app. If CSR version is below 2.0.104, your play time will be improved once you have updated the earphones' firmware. Firmware update feature will be released in the app very shortly. In mono mode, one earphone will last up to 3 h. The battery life varies depending on sending device and quality of the Bluetooth connection.
IS AN APP FOR EARIN M-2 AVAILABLE?
Yes, the EARIN M-2 app is available for free on App store and Google Play. The Earin app is not needed in order to use the Earin M-2 earphones, but great if you want to customize the audio further.
ARE ALL TABLETS AND SMARTPHONES COMPATIBLE WITH EARIN M-2?
In general all newer devices with Bluetooth® 3.0 or higher are compatible with Earin M-2. However, we do not guarantee Earin M-2 will work for all devices worldwide or in all listening environments. For a risk free trial, check the retailer’s policy at the time of purchase.
CAN EARIN M-2 BE USED FOR PHONE CALLS?
Yes, Earin M-2 can be used for phone calls.
CAN EARIN M-2 BE USED FOR WATCHING VIDEOS AND PLAYING GAMES?
Yes. The Earin M-2 earphones do not have any noticable audio delay, so they are ideal for watching videos etc.
IS EARIN M-2 WATERPROOF?
Earin M-2 are sweat, splash and water resistant, but not waterproof. Please be careful not to submerge or drop them in water. Additionally, it is important to note that the capsule is not water resistant. Please protect it from water and dust at all times.
WHAT TYPE OF EARPHONE TIPS DOES EARIN M-2 SUPPORT?
Once Earin M-2 is available in our web store, M-2 foam tips will also be available to order from our web store. Earin M-2 works with standard silicon tips with outer diameter 4mm.
CAN THE TWO EARPHONES IN AN EARIN M-2 SET BE USED SEPARATELY?
Yes, the two earphones can be connected to separate Bluetooth devices, and in this way used as single headsets on two devices.
IS IT POSSIBLE TO REPLACE THE EARIN M-2 CAPSULE OR EARPHONES?
It is possible to replace the capsule. Replacement earphones can also be bought in pairs. For additional details, please contact our customer support.
WHAT ARE THE REQUIREMENTS FOR THE POWER SOURCE USED TO CHARGE M-2?
The power source used must follow USB standard (between 4.3 and 5.5 Volt). Further, make sure the power adapter is fully certified according to your country’s standards (CE, FCC, IC, CCC, etc.). At all times please also make sure to charge the capsule with the original USB cable that came in the Earin box.
Activate Bluetooth and slide capsule open.
Separately remove each earphone and pair.
Squeeze tips, insert & enjoy your audio.
Connect Micro USB Cable to Capsule.
Place earphones in capsule to charge automatically.
|Flashing when charging|
|Steady light when charged|
Charge capsule until capsule has three steady lights. Then capsule is full.
Charge earphones until steady light inside capsule. Then earphones are full.
When not in use, store the earphones inside the capsule. This will protect the earphones from dust, keep them together and also keep them charged and ready for you to be able to use them whenever you desire.
Protect the capsule from dust, moisture and objects which might scratch the surface of the capsule.
Remember to clean the earphones from time to time. Any dirt or other foreign material (for example grease) on the earphones’ charging plate will hinder the earphones from charging when inserted in the capsule.
Buildup of earwax or other foreign material on the mesh net of one or both earphones can result in lower perceived audio or audio imbalance. The mesh nets can be seen clearly when the foam tips are removed. Please clean that part of the earphones thoroughly, so that the mesh nets are see-through.
Clean the earphones by very gently wiping them with a clean damp cloth. Do not immerse the earphones in water or other liquids! Let the earphones dry completely before use.
EARIN M-2 app for Android is available in Google Play. The iOs version is available in App Store.
When the earphones are connected to the app, there will be a notification in the app if a new software update exists. When you initiate the software update, the app will instruct you on how to proceed. The update will first be downloaded to your sending device, and then transferred from sending device to one earphone at a time.
Connects to all Bluetooth devices using Bluetooth 3.0 and above
Battery: 60 mAh
Playtime: Up to 4 hours
Charging time: 1.5 hour
Dual antenna technology
Bluetooth between sending device and earphone
Bluetooth® version 4.2
MiGLO NFMI (Near Field Magnetic Induction Communication) between earphones
Wireless Bluetooth range: >10m
Dimensions: 24mm x 15mm
IP 52: Sweat and dust proof
Driver type: Knowles Balanced Armature Speaker
Frequency range: 20 Hz – 20 kHz
Supported audio codecs: SBC, AAC and AptX
Four integrated microphones
Battery capacity: 600 mAh
Earphone charging cycles: 3 times
Weight: 56 grams
Dimensions: 99mm x 23mm
Micro USB standard charging port
Pairs of ear tips included in S, M, L
Micro USB to USB adaptor